How do I book? Booking with Reservations Hotels is quick and easy. Just choose a hotel and follow the guided booking instructions. The service is completely free!

How reliable is my booking? The reliability of our services is guaranteed by our partnership with Booking.com, part of Priceline Group (Nasdaq listing:PCLN), a leader in Europe in the on-line hotel bookings sector, with over 60,000 hotels in more than 16,000 destinations and with offices in Amsterdam, Barcelona, Berlin, Cambridge, Dubai, Dublin, London, Loulé, Norwalk, Paris, Rome and Vienna.

How is my booking confirmed?  After each booking with immediate availability you will receive an e-mail containing the Voucher which has to be handed in to the hotel when you check in, together with the hotel telephone numbers and a link to the cancellation procedure according to the individual hotel’s Sales Policy.

How safe is the transmission of my personal data? Our system uses SSL 128 bits technology, the safest way to transmit data on-line. With SSL technology your personal data is coded with 128 bits in order to guarantee and transmit messages, making them 309,485,009,821,345,068,724,781,056 times more difficult to interpret than those coded with 40 bits, a system still used by many other operators.

Why are my credit card details necessary? Your credit card details are used exclusively to guarantee your booking.

When do I pay? Payment is made directly to the hotel at the end of your stay. However, please read each affiliate hotel’s Sales and Cancellation Policy carefully.

What happens with a no-show? Always read the hotel information carefully, paying particular attention to your chosen hotel’s Sales and Cancellation Policy. The booking confirmation e-mail you receive contains a link to the policy.

How do I cancel my booking? To change or cancel your booking request once it has been received by your chosen hotel follow the indications in How is my booking confirmed.

Are there any hidden costs? Our on-line hotel booking service is provided free of charge without any hidden costs for the users. No fee and/or agency commission and/or penalty will therefore be charged by our organisation.